Berean Builders will follow up on any missing or damaged shipments sent via UPS. If you choose USPS shipping you will need to contact the post office directly to follow up on missing and damaged shipments. Media mail is not insured and the purchaser assumes all risks with this shipping method. Priority mail is only insured up to $50.00.
You will find .pdf samples, lists of supplies (if required), and scope and sequence documents (if applicable) on the downloads tab of each product. We hope this provides sufficient review of the material to insure you do not need to make a return.
If you wish to purchase a product and it is not working for you and we receive it back in re-sellable condition (free of damage) within 75 days of the date it was ordered you will receive a refund of the amount paid for the product (this does NOT include the shipping). You must contact us for an RMA number prior to making any return. Returns without an RMA number will be refused.